American Water 125 Years
Our StoryOur PeopleOur TraditionsOur CommitmentCelebrate With Us
  • "Customer service is an American Tradition." - Joel M., Mechanicsburg, PA
  • "Reliability is an American Tradition." - Frank C., Lakewood, NJ
  • "Ingenuity is an American Tradition." - Denise F., Haddonfield, NJ
  • "Commitment is an American Tradition." - Dave F., Marlton, NJ
  • "Innovation is an American Tradition." - Brett H., Philadelphia, PA
  • "Friendliness is an American Tradition." - Cheryl N., Clinton, IA
  • "Excellent service is an American Tradition." - Linda L., Honolulu, HI
  • "Working hard is an American Tradition." - Louie R., Los Angeles, CA
  • "Integrity is an American Tradition." - Ed G., St. Louis, MO
  • "Excellence is an American Tradition." - Debbie M., St. Louis, MO
  • "Perseverance is an American Tradition." - Jeff B., Bel Air, MD
  • "Camaraderie is an American Tradition." - Tracy O., El Campo, TX
  • "Lending a hand is an American Tradition." - Audric M., Dickson City, PA
  • "A "can do" attitude is an American Tradition." - Josh W., Newmarket, NH
  • "Finding solutions is an American Tradition." - Tish C., Plaistow, NH
  • "Getting the job done is an American Tradition." - Amy R., Dover, NH
  • "Creativity is an American Tradition." - Julie S., Hampstead, NH
  • "Helping others is an American Tradition." - Scott B., New York, NY
  • "Being a good neighbor is an American Tradition." - Rick B., New York, NY
  • "Perseverance is an American Tradition." - Kim S., Westmont, NJ
  • "Growth is an American Tradition." - Jessica H., Alton, IL
  • "Teamwork is an American Tradition." - Brent E., Davenport, IA
  • "Leadership is an American Tradition." - Carmen T., Marlton, NJ
  • "Working as a team is an American Tradition." - Marilyn R., Indianapolis, IN
  • "Providing the best quality product our customer can count on is an American tradition." - Jane H., Delran, NJ
  • "Dependability is an American Tradition." - Joi C., Mechanicsburg, PA
  • "Dreaming BIG is an American Tradition." - Lani V., Gilford, NH
  • "Making the time and going the extra step is an American Tradition." - Carolin B., St Charles, MO
  • "Completing the job is an American Tradition." - Mike H., Moorestown, NJ
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Our People

A Message From Hon. Marilyn Ware, Ambassador (Retired)

Congratulations to American Water on 125 years of innovation and excellence, which are recognized around the world. As a former Chairman of the Board, who stepped into same leadership roles that my father and grandfather held, I am proud to see the company that has been such an integral part of my life reach this momentous milestone. Early on in his business career my grandfather, John H. Ware, Jr., bought some small water and electric companies. These acquisitions were a harbinger of things to come. Since the day he entered the big time, acquiring the company in 1947, American Water has influenced two subsequent generations of our family, molding them just as that milestone has influenced the nation’s water and utility investor sectors.

I remember fondly my grandfather’s intellect, ingenuity and foresight – all traits which benefitted the company, and which confirmed that the American dream is a reality. As an 8th grade dropout who was the sole supporter of his family at the age of 15, John Ware’s dreams did come true. And as his own fortunes grew, so too did the success of the company enrich its employees and shareholders. During that process, we all came to appreciate that quality drinking water, provided at a reasonable price and that could attract investors, should not be taken for granted.

We are accustomed to accessing safe, clean and abundant water with a turn of the tap. Yet most of us have given little thought to the planning, investment and engineering that go into providing that vital service. Nor do enough of us grasp the extent of the challenges that lie ahead if we are to ensure that clean, accessible water will be readily available for future generations.

I know American Water is up to the challenge. My own years shepherding the company taught me that anything is possible with the right team in place. And I know that if John H. Ware, Jr. were here today, he would be as confident as I am that American Water will continue to lead the industry.

Sincerely,
Hon. Marilyn Ware, Ambassador (Retired)